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Obsolete Countries Are Showing In The Country List (Doc ID 1963455.1)

Last updated on OCTOBER 13, 2022

Applies to:

Oracle Customers Online - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0 version, Customer Tab

The obsoleted countries continue to appear in the Country List of Values (LOV).

This issue is happening in all country LOVs across customer User Interface (UI).

For Example: 
In the Territories, one of the code AN-Netherlands Antilles is obsolete, but this code still occurs in the country LOV of the address in Oracle Customer Online.

Steps to Reproduce:
Territories form
Code : AN
Short Name : Netherlands Antilles
Obsolete checked
------------------
Go To:  Customers Online > Customers
Country LOV
Search and Select : Country
Country Name : Netherland
AN occurs in Results

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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