Charge Account Is Invalid. Program Error: An Error Has Occurred While Looking Up A Flexfield Segment Combination (Doc ID 1963519.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On Release 12.2.3 version, Requisition

When attempting to create the requisition after applying patches the following error occurs.

ERROR
Charge account is invalid. (Program error: An error has occurred while looking up a flexfield segment combination. Please inform your support representative that:

The FND_FLEX_SERVER validation function has encountered a null or negative combination ID () while trying to look up the segment values for this combination. This may indicate an invalid entry in the unique ID column of the combinations table.).

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Apply the patches
2. Create a new requisition

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot get the charge account to generate in the requisition.

Cause

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