WMS Pick Load Page Fails With Unexpected Error (Doc ID 1963580.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When users are performing picking using the Mobile WMS Manual Picking function, with LOT substitution = YES and doing a entire LPN pick for an LPN with the following scenarios

1) The load quantity is equal to the allocated one
2) More than 1 lot but not all lots in the LPN are allocated

The pick load page would fail to pick load resulting in an the following

ERROR
-----------------------
Unexpected error occurred, Please check the log

STEPS
-------
1. Have 2 LPNs in a locator,
LPNA with LOT#XXA/XXB/XXC,
LPNB with LOT#XXD/XXE/XXF, each lot with only 1Ea, XX is the parent lot;

2. Create an SO on 3Ea of the item, pick release it for the locator in which the 2 LPNs stay;

3. Check the allocated LOT,system must allocate the 3 LOTS with Only some in LotA and others in LotB
If not, please manually change the allocation in TMO or later pack/unpack the LPN
contents to make it this case.

4. In mobile do the pick load, whenever to choose any of LOTA or LOTB, the error happens.

Cause

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