ITM Adapter Startup: Parameter WSH_ITM_ADAPTER_ROOT_DIR : /nfs/log/sqlcom/ Is Not A Valid Directory (Doc ID 1963663.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Intl Trade Mgmt Integration

Attempting to configure the ITM Adapter per the R12 Implementation Guide and white paper in MOS Doc ID 782861.1.
When running the ITM Adapter Startup process, the program completed with error.

The log file shows the following:

+---------------------------------------------------------------------------+
Shipping Execution: Version : 12.0.0
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
ITMSTARTUP module: Adapter Startup
+---------------------------------------------------------------------------+
Current system time is 12-JAN-2015 16:50:54
+---------------------------------------------------------------------------+

Initializing...
Request Id is7467922
Loading the Parameters from the DataBase
Parameter WSH_ITM_ADAPTER_ROOT_DIR : /nfs/log/sqlcom/ is not a valid directory
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ITM Adapter Super User
2. Navigate: ITM Adapter--Administration--Adapter Startup
3. Log file shows this: Parameter WSH_ITM_ADAPTER_ROOT_DIR : /nfs/log/sqlcom/ is not a valid directory


Cause

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