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Error: The Quantity Should be Equal to One for the Serialized Instances. Please check the quantity entered. (QUANTITY=0) (Doc ID 1963686.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

CSIWIPCR transaction failed with error:

ERROR
-----------------------
"The Quantity should be equal to one for Serialized Instances. Please check the quantity entered. (QUANTITY=0)"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Inventory - Receive Item from WIP with a CSIWIPCR transaction
2. CSIWIPCR txn erred in the Installed Base txn processing form, and csi_txn_errors

Cause

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In this Document
Symptoms
Cause
Solution
References


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