Error: The Quantity Should be Equal to One for the Serialized Instances. Please check the quantity entered. (QUANTITY=0)

(Doc ID 1963686.1)

Last updated on JUNE 21, 2016

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for Relevance 21-Jun-2016***

Symptoms

CSIWIPCR transaction failed with error:

ERROR
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"The Quantity should be equal to one for Serialized Instances. Please check the quantity entered. (QUANTITY=0)"

STEPS
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The issue can be reproduced at will with the following steps:
1. Inventory - Receive Item from WIP with a CSIWIPCR transaction
2. CSIWIPCR txn erred in the Installed Base txn processing form, and csi_txn_errors

Cause

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