Exception Error While Creating Work Order APPS.EAM_PROCESS_WO_PVT INVALID (Doc ID 1963720.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When trying to create a self service work order, the page errors - the following error is seen :


ERROR

You have encountered an unexpected error. Please contact the System Administrator for assistance.

Exception Details.
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-04063: package body "APPS.EAM_PROCESS_WO_PVT" has errors
ORA-06508: PL/SQL: could not find program unit being called: "APPS.EAM_PROCESS_WO_PVT"
ORA-06512: at "APPS.EAM_ERROR_MESSAGE_PVT", line 1217
ORA-06512: at "APPS.EAM_PROCESS_WO_PUB", line 3849
ORA-04063: package body "APPS.EAM_PROCESS_WO_PVT" has errors
ORA-06508: PL/SQL: could not find program unit being called: "APPS.EAM_PROCESS_WO_PVT"
ORA-06512: at "APPS.EAM_PROCESS_WO_PUB", line 3994
ORA-06512: at "APPS.EAM_CREATEUPDATE_WO_PVT", line 2453
ORA-06512: at "APPS.EAM_CREATEUPDATE_WO_PVT_W", line 2506
ORA-06512: at line 1


EXPECTED BEHAVIOR

Expect that the work order is created without any error.


STEPS

The issue can be reproduced at will with the following steps:

1. Navigation : Maintenance Super User > Work orders Tab > Create Work Order.

2. Enter the details and save.

3. Get above error.

Cause

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