Apply Credits is Missing Selected Transactions and Credits
(Doc ID 1964102.1)
Last updated on FEBRUARY 13, 2019
Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.
When running selecting invoices and credits to use in the Apply Credits option, once the user clicks on the Apply Credits button, the selected transactions are missing.
Steps to Reproduce:
Responsibility: Receivables 2.0 Internal
Navigation: Customer Search
- Query a customer and navigate to the Accounts tab.
- Select multiple transactions, and credits. In the example, 3 credits, and 1 invoice were selected.
- Click on Apply Credits.
- Even though the invoice was selected, it is not showing in the first step of the Apply Credit Train.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.