POXPOPDF: PO Output for Communication Errors When Cancelling Blanket Releases (Doc ID 1964175.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approvals - Req, PO

When cancelling a blanket release the PO Output for Communication program is automatically launched and runs into an error. An error such as the following is generated:


STEPS
-----------------------
The issue may not occur for all releases.

1. From the Purchasing responsibility navigate to Purchase Orders > Releases
2. Query up a Release
3. Choose Tools > Cancel > Cancel Release > OK
4. PO Output for Communication is launched and completes with the error above


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot communicate to the supplier that a release is cancelled.

Cause

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