Error: Invalid Contact For Given Customer Account
(Doc ID 1964559.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Repair Order Management
When attempting to book a repair actuals line, the following error occurs:
ERROR
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Invalid Contact for Given Customer Account
STEPS
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The issue can be reproduced at will with the following steps:
1. Login.
2. R) Depot Repair Manager -> Create a Repair Order -> Select a relation contact type information in the Service Request header.
3. In the Repair Actuals, manually create a material actual lines and Change the Bill To of the Line to a Party and save.
4. Book the line, get the above mentioned error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |