Error: Invalid Contact For Given Customer Account
(Doc ID 1964559.1)
Last updated on MARCH 08, 2017
Applies to:
Oracle Depot Repair - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Repair Order Management
When attempting to book a repair actuals line, the following error occurs.
ERROR ----------------------- Invalid Contact for Given Customer Account
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Login to Oracle Apps. 2. R) Depot Repair Manager -> Create a Repair Order -> Select a relation contact type information in the SR header. 3. In the Repair Actuals, manually create a material actual lines and Change the Bill To of the Line to a Party and save. 4. Book the line, get the above mentioned error.
Cause
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