Claims Mass Update Results in Error - You have insufficient privileges for the current operation (Doc ID 1964988.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When a user selects multiple claims and click mass update button, the following error is encountered:

You have insufficient privileges for the current operation. Please contact your System Administrator.


The issue can be reproduced at will with the following steps:

1. (R) Trade Management User
2. (N) Trade Planning
3. Claims
Select a couple of open claims and click on the Mass Update button error is encounterd

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms