Web ADI is not Shown in the 'Create Batch' LOV in Installed Base Mass Update Page

(Doc ID 1965017.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Support Codes

ACTUAL BEHAVIOR
---------------
Not able to create Web ADI batches as Web ADI is not shown in the 'Create Batch' LOV in the Mass Update page

EXPECTED BEHAVIOR
-----------------------
Web ADI to be shown in the 'Create Batch' LOV in the Mass Update page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to create a Web ADI batch in the Mass Update page
2. 'Create Batch' LOV does not include Web ADI

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Web ADI batches

Cause

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