Getting Warning message when creating Debit Authorization: Information Is Missing On The Mandate (Doc ID 1965127.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After filling in all the fields on the "Enter Debit Authorization" screen (apart from "Alternate Name", "Authorization Inactive Date", "Authorization Cancel date"), the following Warning message is displayed on exiting the screen:

Warning:
Some information is missing on the Mandate, plz review. Click "Yes" if you would like to ignore this warning and proceed further.  Click "No" to revisit the mandate.

We do not expect to see the warning message because all required information has already been entered for the debit authorization.

Cause

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