Claim Stuck In Pending Close Status and Invoice was Cancelled

(Doc ID 1965327.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.


Navigation: Trade Management User (R) > Claims

Claim is currently stuck in Pending Close and the AP User cancelled the Invoice that was associated to claim during initial approval process.  How to reopen claim and reprocess? 




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