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Performance Issue With Mobile Cycle Count While Performing Both Summary / Detail Count (Doc ID 1965462.1)

Last updated on JULY 08, 2020

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Performance issue noticed during the following Mobile cycle count actions

1) Enter count location and LPN, click 'Summary' button, and then click 'Save/Next Item' or 'Done' button: 15 minutes 15 seconds
2) Enter count location and LPN, click 'Detail' button, enter all the lots/qtys, and then click 'Save/Next Item' or 'Done' button: 14 minutes 35 seconds


EXPECTED BEHAVIOR
-----------------------
Expect more faster performance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform Mobile Cycle count
2. Enter count location and LPN, click 'Summary' button,
3. Then click 'Save/Next Item' or 'Done' button. It takes 15 mins.
4. If you click 'Detail' button, enter all the lots/qtys, and then click 'Save/Next Item' or 'Done' button, then it takes 14 minutes 35 seconds

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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