Closed Delivery With Open Trip Stop (Doc ID 1965490.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0 version, WMS, Shipping & Transportation

ACTUAL BEHAVIOR
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There is one delivery that is closed (seen in wsh_new_deliveries), even though the trip stop is open and pending interface.

EXPECTED BEHAVIOR
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Expect the delivery to remain open until the trip stop closes.

STEPS
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The issue can not be reproduced at will.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the actual arrival and departure date isn't coming on the shipping transactions form. Also, the transaction can't be interfaced to inventory to correct the stock levels.

Cause

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