R12:CE/AP/AR: Unable to Inactivate Bank Branch Getting Error:"There Are 0 Internal and 12 Supplier/Customer Bank Accounts Associated with this Bank Branch. Please End-Date these Bank Accounts before End-Dating the Bank Branch."
(Doc ID 1965882.1)
Last updated on AUGUST 11, 2023
Applies to:
Oracle Cash Management - Version 12.1.3 and laterOracle Payables - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3.4 and later
Information in this document applies to any platform.
Symptoms
When attempting to end date a bank branch the following error occurs.
ERROR
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There are 0 Internal and 12 Supplier/Customer bank accounts associated with this bank branch. Please end-date these bank accounts before end-dating the bank branch.
STEPS
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The issue can be reproduced at will with the following steps:
1. (N)Setup/Banks
2. Select the Manage Bank and Branch and click on the Branches tab.
3. Try to end date the bank branch.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |