Unable to Inactivate Bank Branch Getting Error:There Are 0 Internal and 12 Supplier/Customer Bank Accounts Associated with this Bank Branch. Please End-Date these Bank Accounts before End-Dating the Bank Branch. (Doc ID 1965882.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Bank

When attempting to end date a bank branch the following error occurs.

ERROR
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There are 0 Internal and 12 Supplier/Customer bank accounts associated with this bank branch. Please end-date these bank accounts before end-dating the bank branch.

STEPS
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The issue can be reproduced at will with the following steps:
1. (N)Setup/Banks
2. Select the Manage Bank and Branch and click on the Branches tab.
3. Try to end date the bank branch.


Cause

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