Give Final Rating Page Errored with 'Appraisal Participant must Answer all Mandatory Questions in the Questionnaire' (Doc ID 1965989.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Performance Management - Version 12.1 HRMS RUP7 to 12.1 HRMS RUP8 [Release 12.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

When the Main Appraiser press the button ‘Give Final Ratings’, an error message occurred and saying that the participant must answer all mandatory questions in the questionnaire. However, the participant in the error message had never been requested by the main appraiser for participant feedback.

EXPECTED BEHAVIOR
-----------------------
As the participant has not been requested feedback , the system should not be giving error highlighting that the participant needs to be complete mandatory question.


ERROR
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Appraisal participant X must answer all mandatory questions in the questionnaire. Ensure that all mandatory questions are answered.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Self Service >>Appraisal >> Update Appraisal >>Add 2 Participants >> Share Appraisal with Manager
2) Login as Manager>> Manager Self Service >> Update Appraisal
3) Manager requests feedback from 1 participant only.
4) Login as Participant >> Click on notification>> Update Appraisal >> Complete Appraisal
5) Login as Manager>> Manager Self Service >> Update Appraisal>>Completing appraisal >> Error received that the mandatory question has not been filled by other participant.

or

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manager Self-Service > Performance Management > Go to Task (Complete Appraisal) > select Appraisee > Appraise >
2. In the Manage Participants section – Select a participant > click Prevent Feedback
3. Receive a confirmation message that selected participants have been prevented from providing further feedback
4. Click the Give Final Ratings button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the appraisal for the cases where they may not want to capture participant feedback from all the participants included by employee.

Cause

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