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Cannot Create or Restore Any Configurations Since the Required Engine Libraries Were Not Loaded (Doc ID 1966251.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Configurator - Version 11.5 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to Configure a model, and selecting the "Finish" button the following error occurs. This error is caused by a setup issue, and is not version specific.

ERROR
-----------------------
oracle.apps.cz.runtime.FatalException: Cannot create or restore any configurations since the required engine libraries were not loaded.
java.lang.RuntimeException: Cannot create or restore any configurations since the required engine libraries were not loaded.

at oracle.apps.cz.cio.CIO.checkForCZLibraries(CIO.java:2526)
at oracle.apps.cz.cio.CIO.setActiveModelPath(CIO.java:544)
at oracle.apps.cz.cio.CIO.setActiveModelPath(CIO.java:527)
at oracle.apps.cz.service.ServiceManager.buildContext(ServiceManager.java:443)
at oracle.apps.cz.service.ServiceManager.getContext(ServiceManager.java:332)
at oracle.apps.cz.service.InitializationService.processMessage(InitializationService.java:219)
at oracle.apps.cz.service.InitializationServiceLocal.onMessage(InitializationServiceLocal.java:18)
at oracle.apps.cz.runtime.PageController.postServiceMessage(PageController.java:564)

STEPS TO REPRODUCE
------------------------
The issue can be reproduced at will with the following steps:
1. Enter Configurator Developer responsibility
2. Select a model
3. On the model, select "Test Model"
4. Start a new configuration
5. Make selections
6. Select "Finish"
7. Error occurs

Cause

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