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iSupplier Portal :Poor Performance When Clicking On 'Multiple' PO In View Payments Page (Doc ID 1966480.1)

Last updated on JULY 01, 2019

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When clicking on the 'Multiple' for a particular PO, the application takes over a minute to return the results.

EXPECTED BEHAVIOR
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When clicking on the 'Multiple' for a particular PO, expect the application takes less than a minute to return the results.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into iSupplier portal as a supplier
2. Click on 'Finance' tab
3. Click on 'View Payments' link
4. Enter purchase order to search
5. Click on 'Go' button
6. Click on the 'Multiple' link in the 'PO Number' column.

Cause

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In this Document
Symptoms
Cause
Solution
References


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