Employee Self-Service Update Personal Information Results in "ORA-20001 Cannot Select Comment Text"

(Doc ID 1966611.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


Trying to update SSHR personal information and get following error :

ORA-20001 cannot select comment text

Cause: The comment text does not exist for the specified commend identifier

This is only occurring on one user/employee


Steps to Reproduce:

Use responsibility : Employee Self-Service
Navigation :Personal Information

1. Basic details : press update
2. Press next
3. Update any field and press next


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