My Oracle Support Banner

Change Service Provider on Contnuous Move Shipment Does Not Disband Tour (Doc ID 1966689.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.4 to 6.3.7 [Release 6.3]
Information in this document applies to any platform.

Symptoms

Two shipments are linked with a Continuous Move. This is confirmed by the shipments including a Reference Number of:

CM_SUCC_SHIPMENT
CM_PRED_SHIPMENT

One of the shipments is selected and running the "Change Service Provider" action. Here a different Service Provider is selected than the original Service Provider of the Continuous Move. After the action successfully completes, it is seen that the two shipments are still linked in a Continuous Move (as seen by the Reference Numbers noted above still existing). It is expected that the Continuous Move be disbanded, since both shipments are now with different Service Providers/Rates.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.