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Change Service Provider on Contnuous Move Shipment Does Not Disband Tour (Doc ID 1966689.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Transportation Management - Version 6.3.4 to 6.3.7 [Release 6.3]
Information in this document applies to any platform.

Symptoms

Two shipments are linked with a Continuous Move. This is confirmed by the shipments including a Reference Number of:

CM_SUCC_SHIPMENT
CM_PRED_SHIPMENT

One of the shipments is selected and running the "Change Service Provider" action. Here a different Service Provider is selected than the original Service Provider of the Continuous Move. After the action successfully completes, it is seen that the two shipments are still linked in a Continuous Move (as seen by the Reference Numbers noted above still existing). It is expected that the Continuous Move be disbanded, since both shipments are now with different Service Providers/Rates.

Cause

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In this Document
Symptoms
Cause
Solution
References


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