Change Service Provider on Contnuous Move Shipment Does Not Disband Tour
(Doc ID 1966689.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.3.4 to 6.3.7 [Release 6.3]Information in this document applies to any platform.
Symptoms
Two shipments are linked with a Continuous Move. This is confirmed by the shipments including a Reference Number of:
CM_SUCC_SHIPMENT
CM_PRED_SHIPMENT
One of the shipments is selected and running the "Change Service Provider" action. Here a different Service Provider is selected than the original Service Provider of the Continuous Move. After the action successfully completes, it is seen that the two shipments are still linked in a Continuous Move (as seen by the Reference Numbers noted above still existing). It is expected that the Continuous Move be disbanded, since both shipments are now with different Service Providers/Rates.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |