'Create Debit Authorization' button is greyed out in Customer page under Payment Details Tab (Doc ID 1966692.1)

Last updated on FEBRUARY 04, 2015

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

 "Create Debit Authorization" button in Customer Page under Payment Detail Tab is greyed out:

Navigation Path

1. AR responsibility
2. Customer --> Customer Account --> Payment Details Tab --> Create Debit Authorization

Solution

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