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LEARNER GETS JAVA ERROR PAGE WHEN TRYING TO PLAY EVALUATION (Doc ID 1966769.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, Learning Assessment


Patch 18688732 as indicated in Doc ID 1680485.1 did not resolve error for evaluation.
Error Page When Learner Tries to Play Evaluation on Training Home Page.


Issue still persist.

ERROR
-----------------------
Error:You cannot change the enrollment status to Pending Evaluation if the learner has already filled out the evaluation

Partial Exception Java Error:
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:620)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1183)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:976)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:943)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:663)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2630)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1950)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:550)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:438)
at _OA._jspService(_OA.java:212)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


  Employee Class Evaluation. The evaluation is NOT mandatory.
  Setup a class with a NON mandatory evaluation attached to it.
  Learner enrollment with status attended.
  Update the enrollment to "Pending Evaluation" , and see the error.



Cause

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In this Document
Symptoms
Cause
Solution
References


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