Credit Card Expiration Date And Card Holder Name Fields Getting Cleared (Doc ID 1966807.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Payment

ACTUAL BEHAVIOR
Find that defaulted card holder name and card expiration date are NULL after saving order header information

EXPECTED BEHAVIOR
-----------------------
Expect all order header information to remain as is

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Navigation: Orders,Returns > Sales Orders
3. Enter order header details and see that both the Card Holder name and Card Expiration Date are NULL after saving order header information

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot retain the card holder name and card expiration date after saving order header information.

Cause

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