Email Address On OID And FND_USER Accounts Changed To Null (Doc ID 1966879.1)

Last updated on OCTOBER 19, 2016

Applies to:

Oracle Application Object Library - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Patch Application Issues

ACTUAL BEHAVIOR
---------------
Processing an update of an attribute in OID with propagate the change to Ebiz.  When this happens attributes like email address, description and/or fax (on OID and FND_USER accounts) are subsequently set to *NULL*. Note that email address, description and/or fax is not one of the attributes being modified.

This issue started after applying patches to EBS (July 2014 CPU and US HR 2014 Annual Statutory) on Saturday 10/25/2014.

EXPECTED BEHAVIOR
-----------------------
Expect email address, description and/or fax not to be updated when process an update for another attribute on the user.

Cause

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