R12:JL:AP: Brazilian Collection Document Association Is Lost After Changing Payment Method (Doc ID 1967139.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Brazil AP Globalization


The value in the Brazilian Collection Document field is lost after changing the payment method.

Expect that the Brazilian Collection Document field is NOT lost.


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Brazilian localization - 12.1.3 - upgraded from R11.5.10.2 to R12.1.3.
2. Path: Invoices -> Entry -> Invoices
3. Create an invoice with "Collection Document Association" = 'YES', and save.
4. Validate the invoice.
5. Associate the invoice to the collection document.

6. Change the Payment Method field in the invoice heather (Changed the payment method from Electronic to Boleto).

The value in the Brazilian Collection Document field is lost.

The Invoice Payment Schedule is set as NOT associated to the Collection Document
and the Payment Method field is changed automatically to the same Payment Method set at Invoice Header.

The Collection Document is still marked as associated to an invoice and can not be associated again to the original Invoice.
 
Workaround:
Disassociate the invoice from the collection document before changing the payment method.
Not feasible as there are many users doing this procedure, and can not use lost collection documents any more.
 
The Collection Document is still marked as associated on Collection Documents form.
Invoice/Scheduled Payments form has no association after experiencing the issue.

It always occurred after upgrading from R11.5.10.2 to R12.1.3.
On release 11, the user could not change this field after a collection document association.

The issue has the following business impact:
Due to this issue, users cannot pay the invoice.

Cause

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