RUP7: Retro Notification Report Does Not Pick Up All The Assignments Eligible For R (Doc ID 1967462.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (Netherlands) - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, Netherlands Payroll

ACTUAL BEHAVIOR
---------------
After we applied the RUP7 patch in PROD, we have found that a big number of assignments did not get recalculated in the past 2 payroll cycles even if they should have been. It seems that after applying RUP7 the retronotifications report does not pick up anymore the assignments with legitimate changes in the pay_process_events table and no retro assignments are created.

For example, in November 2014 we transferred a BEE batch with an effective date in the past (so element entries were retrospectively created), we checked that correct process events were created (as they were before, so there is no issue with the event group configuration), but those assignments were not processed at all by retropay. We believe at this point the culprit is the retronotifications report.


EXPECTED BEHAVIOR
-----------------------
The Retro Notification Report to pick up the assignments with legitimate changes in the pay_process_events table .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply RUP7
2. Run Retro Notification Report
3. Check the output

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Incorrect payment

Cause

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