R12.2.3 & R12.2.4 - Unable To Open The Compensation Period: "FRM-40657: Record changed or deleted by another user" (Doc ID 1967589.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Incentive Compensation - Version 12.2.3 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to open the compensation periods through Compensation Manager Responsibility the following error occurs.

FRM-40657: Record changed or deleted by another user.

 

The issue can be reproduced at will with the following steps:
1. (R) Compensation Manager
2. (N) Setup
3. Maintain Compensation Periods
4. Select the Operating Unit and Year
5. Hit the Go Button
6. Change the Period Status to Open for one line entry
7. Save the Data
8. Error is encountered

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms