Possible Parameter Conflicts when Generating the Periodic Credit Review Eligibility Report for a Single Account
(Doc ID 1968081.1)
Last updated on JUNE 07, 2021
Applies to:Oracle Credit Management - Version 12.1.3 and later
Information in this document applies to any platform.
When executing the Periodic Credit Review Eligibility Report using Customer Level = 'ALL' and a specific Account #, the report will generate no output. This is due to the parameter conflict of Customer Level and selecting a specific Account.
When executing the Periodic Credit Review Eligibility Report for a specific Account, there should be data regarding this account.
The issue can be reproduced at will with the following steps:
1. Update the following fields for the Periodic Credit Review Program
A. Currency Code = <Select Currency Code>
B. Customer Level = <Select Level>
C. Checklist = <Select Checklist>
D. Account Number = <Account #> (If Applicable)
E. Credit Classification = <Select Classification>
G. Generate Report Only
The issue has the following business impact:
Due to this issue, users who are not aware of the parameter conflict, will not be able to generate the Periodic Credit Review Eligibility Report for a specific Account
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