Unable To Update Work Order 'Operation Information' DFF Values To NULL (Doc ID 1968379.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In 12.1.3/12.2.X

It was found that users are not able to delete the Operation information flexfield values within EAM Work Orders - Operations form.

Expected is that the changes performed against the DFF to be saved.

The issue can be reproduced at will with the following steps:
- For a work order, entered DFF for operation 10 and saved.
- Re-query the work order, removed the DFF value and saved.
- Got confirmation that 2 records applied and saved.
- However, after a new re-query for the work order, we still see the DFF value.


Cause

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