India Localization Error while Creating RMA Lines In base Sales Order form for Drop Shipment (Doc ID 1968647.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On 12.1.1,

While creating RMA Order for Drop shipment, The following error is obsevred:

ORA-20001:APP-20110
JAI_OM_TAX_PROCESSING_PKG.DEFAULT_TAX ORA-20001
JAI_EXCEPTION_OCCURED
(JAI_PROCESS_MSG =JAI_OM_RMA_PKG.DEFAULT_TAXES_ONTO_LINE.ERR:
ORA-20401:Delivery_detail_id is not entered)
0RA-6512 at Apps.App_exception line 72
ORA-6512 at Apps.JAI_OE_OLA_BRIUD_T1,LINE 807
ORA-O4088 Error during execution of trigger
APPS.JAI_OE_OLA_BRIUD_T1 in package OE_LINE_UTIL_PROCEDURE_INSERT_ROW

STEPS TO REPRODUCE
-----------------------
1. Navigate to Order Management.
2. Query an existing Order and go to lines and creating a RMA for that line.
3. Give return reference and save.
4. Observe the error message reported.

Business Impact
---------------
Users unable to create RMA Orders

Cause

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