Cannot Submit Order From Quoting "A hold prevents booking of this order." (Doc ID 1969125.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.
OE_BOOKING_HOLD_EXISTS

Symptoms

On : 12.1.3 version,

Cannot Submit Order from Quoting if Customer Account has Credit Hold

When the Customer Account has Credit Hold checkbox checked Quotes are not able to be placed as an Order. The following error messages are displayed:


ERROR
-----------------------
  Error message
  Hold applied against order based on Customer
  A hold prevents booking of this order.
  There is an error in order submission.


 

Cause

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