OTL: Rollback OTLR Timecards' Is Ending In Error: ORA-06502: PL/SQL: numeric or value error ORA-06512: at "APPS.HXT_RETRIEVAL_ROLLBACK", line 3134 - Bug 20424160 (Doc ID 1969128.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Configured Timecard Layouts

When attempting to run the concurrent request: 'OTL: Rollback OTLR Timecards ,
the following error occurs.

ERROR
-----------------------
ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "APPS.HXT_RETRIEVAL_ROLLBACK", line 3134
ORA-06512: at "APPS.HXT_RETRIEVAL_ROLLBACK", line 3458


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Concurrent Request: OTL Rollback OTLR Timecards with the following parameters:

Request Details
Name: OTL Rollback OTLR Timecards
Parameters:
Phase: Completed
Status: Error
Date Submitted:
Requestor:
Date Started:
Date Completed:
Completion Text: ORACLE error 6502 in FDPSTP Cause: FDPSTP failed due to ORA-06502: PL/SQL: numeric


2. Receive error:

ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "APPS.HXT_RETRIEVAL_ROLLBACK", line 3134
ORA-06512: at "APPS.HXT_RETRIEVAL_ROLLBACK", line 3458


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rollback timecard batches

Cause

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