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Service Costing Projects Error: 'Not able to fetch Employee Number' (Doc ID 1969294.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Teleservice - Version 12.2.3 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to run the concurrent program "Interface Service Costs to Projects", the following error occurs.

ERROR
-----------------------
Not able to fetch Employee Number


STEPS
-----------------------
1. Create SR
2. Create Task
3. Assign the task to an employee
4. Debrief and post the Debrief
5. Run Interface program - "Interface service costs to Projects"

Changes

 None

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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