My Oracle Support Banner

Canada Address Format Is Showing Incorrectly In Add Customer Fields (Doc ID 1970229.1)

Last updated on SEPTEMBER 22, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Add Customer for Canada address is not showing the correct fields.
1. There should be no reference to State in Canada Address only Province should be displayed.
2. The Postal code, City, Province and location boxes are not showing as required fields but they should be.

This is being replicated with Custom Code off and no personalizations are done on the form.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.