Canada Address Format Is Showing Incorrectly In Add Customer Fields

(Doc ID 1970229.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Add Customer for Canada address is not showing the correct fields.
1. There should be no reference to State in Canada Address only Province should be displayed.
2. The Postal code, City, Province and location boxes are not showing as required fields but they should be.

This is being replicated with Custom Code off and no personalizations are done on the form.

Cause

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