How Does One Setup a Defaulting Rule to Null Out the "End Customer" On All Order Types Except STC Buy/Sell? (Doc ID 1970363.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

How Does One Setup a Defaulting Rule to Null Out the "End Customer" On All Order Types Except STC Buy/Sell?


Problem Summary
Customer scenario:
Setups:
"Defaulting Condition Validation Template"
Entity: Order Header
Condition Name: Order Types except STC Buy/Sell

“End Customer” Defaulting Rule
Attribute: End Customer
Defaulting Condition: Order Types except STC Buy/Sell
Enabled is checked

Default Source/Value: Customer

Sales order creation Step-by-step (Key Steps)
1) Selected the OU.
2) Select the Order Type (TGCS_NLSG_STC_Buy/Sell) setup in the Defaulting Condition Template. This has also been setup to default based on the user-id’s.
3) Enter the customer information.
4) You can see that the End Customer information is populated. We do not expect the End Customer information to get populated for this Order Type.

End Customer: Mitac International Corp. is seen in the Others tab of the Sales Order header.
 

Solution

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