R12: OIE: Fusion Expenses Mobile App: Attempted To Access Mobile App On Android Device And Received Error Message:Login To Server Failed (Doc ID 1970442.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

When attempting to connect sign into the application using an Android Mobile Device, the following error occurs: 

Diagnostics.zip script which was provided by support and was run against the system for Test: 5
     Service Name: FindProfileAttribute

Diagnostics output showed the following excerpt:

User does not have access to the function Expenses Mobile.
Please create a grant as mentioned in Note: 1625446.1
Compile Menus by running the Compile Security (FNDSCMPI) concurrent program.

Cause

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