R12: OIE: Fusion Expenses Mobile App: Attempted to Access Mobile App on Android Device and Received Error Message: " Login to server Failed" (Doc ID 1970442.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to connect sign into the application using an Android Mobile Device, the following error occurs:  Login to server Failed

Diagnostics.zip script which was provided by support and was run against the system for Test: 5
     Service Name: FindProfileAttribute

Diagnostics output showed the following excerpt:

User does not have access to the function Expenses Mobile.
Please create a grant as mentioned in Note: 1625446.1
Compile Menus by running the Compile Security (FNDSCMPI) concurrent program.

Cause

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