The Preventive Maintenance (PM) Concurrent Programs Are Not Generating SRs. (Doc ID 1970955.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Preventive Maintenance concurrent program

ACTUAL BEHAVIOR
---------------
Service Requests and Tasks are not generated When running Preventive Maintenance (PM) concurrent programs : Generate Service Requests and Tasks.

EXPECTED BEHAVIOR
-----------------------
  It is expected that if an item is present in the effectivity, the SR should get generated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Contract to cover Item. Setup PM Schedules in the Contract
2. Run BUE to create Unit Effectivities
3. Run PM Concurrent program to create SRs/Tasks


Cause

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