Depot Repair Error: 'The inventory item with ID &INVENTORY_ITEM_ID is serial controlled and its serial number XXXXXXX is invalid.' When Entering Non Source Info For Replacement Type Repair
Last updated on JUNE 03, 2018
Applies to:Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 03-Jun-2018**
On : 12.1.3 version - Repair Order Logistics lines
When attempting to save the Replacement Logistics line in Depot repair, the following error occurs.
The inventory item with ID &INVENTORY_ITEM_ID is serial controlled and its serial number XXXXXXX is invalid. (INSTANCE_ID=XXXXXX)
1. Login to Oracle apps
2. R) Depot Repair Manager -> Create Repair order
3. Enter a Ship replacement line and the above mentioned error message is populated.
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