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Credit Memo Applied To Invoice With Rules Having Lines With Zero Amount Has Incorrect Dates (Doc ID 1980362.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

ACTUAL BEHAVIOR
---------------
Credit Memo Applied To Invoice With Rules Having Lines With Zero Amount Has Incorrect Dates

When creating a credit memo for an invoice that has accounting rules, the credit memo accounting rule start date do not match the invoice. Instead, the first line of the credit memo has a rule start date = Sysdate

EXPECTED BEHAVIOR
-----------------------
Expect the rule_start_date to be the same as the invoice rule_start_date

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice with rules, atleast one line with zero amount
2. Apply Credit Memo

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, data is corrupted

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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