Credit Memo Issue: Crediting a zero dollar line credits more than 100%

(Doc ID 1980388.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transactions Related

After application of Patch 17165777, Credit Memo Applied To Invoice  Having Lines With Zero Amount Has more than 100% credited

When creating a credit memo for an invoice and expect the Percentage Credit  to be 100%

The issue can be reproduced at will with the following steps:
1. Create invoice with atleast one line having zero amount
2. Apply Credit Memo
3. Percentage Credit is shown to be >100%

The issue has the following business impact:
Due to this issue, data is corrupted


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