JBO-27012 Error when Submitting Expense Reports with Attachments (Doc ID 1980480.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When submitting an Expense Report with attachments, the following error is observed:

    oracle.jbo.RowValException: JBO-27012: Row validation method validate

    iexpenses oracle.jbo.RowValException: JBO-27012: Row validation method validate() failed for row with key.oracle.jbo.Key[ ] in FndAttachedDocumentsEO

This issue happens sporadically, and during different scenarios.  For example, users have received this error message when they've attempted to attach more than one document, left their computer untouched for 10+ minutes and then tried to attach, attached a single document and hit save button. In each instance, the work around is to remove any attachment that has attached successfully, save their report, exit iExpenses, log back in and attempt to attach the documents again. The logging out of iExpenses and Oracle usually fixes the issue.

Cause

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