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Unable To Pick Non-Serialized Items In Release Sales Orders And Line Is Going To BackOrder (Doc ID 1980966.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Shipping Execution - Version 12.2.4 and later
Oracle Inventory Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform allocation during the pick release process, the following error occurs.

ERROR
-----------------------
Error: The material sourcing process failed to create picking suggestions for line 1 of move order number 13828239.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform pick release with Auto Allocate and Auto Pick Confirm set to "No"
2. Query the move order from the Transact Move Orders form
3. Select the move order lines and click on Allocate which results in the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform allocation during pick release.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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