Getting "ORA-20020: Message 20020 not found, product=RDBMS; facility=ORA" when Using Timekeeper Mass Edit Functionality with Ex-Exmployee in Group (Doc ID 1981452.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Oracle Project Costing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3, When attempting to save the timecards after using the Timekeeper mass edit functionality with an Ex-Employee in the group,
the following error occurs.

ERROR
-----------------------
ORA-20020: Message 20020 not found, product=RDBMS; facility=ORA

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to TK Find window and enter Group Name that has one Ex-Employee, Recurring Period and Period (Date) values
2. Then clicked on FIND Button
3. Then on Mass Edit
4. Enter Project, Task, Type
6. Enter Work Hours
7. Apply
8. Save (Error Occurs)

Cause

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