AME: Requisition Number Created with 19 Digits remains Incomplete with error 'Approval List could not be generated.'

(Doc ID 1981595.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Approvals - Req, PO

Using the Approval Management Engine (AME) when a requisition containing a 19 digit (or higher) number is edited, it gets stuck with an 'Incomplete' status and fails with the following error:

ERROR
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Approval List could not be generated. Please contact your System Administrator to review AME rules setup.

STEPS
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The issue can be reproduced at will with the following steps:
Create a Requisition containing at least a 19 digit number; ie., CM05022015-10016191
Type = Internal Requisition
Even on clicking the ‘Approve’ button the requisition remains in an Incomplete status.

Cause

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