APP-PAY-6153 System Error in hr_entry_api.delete_element_entry When Changing Absence End Date (Doc ID 1982126.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle HRMS (Norway) - Version 12.1.3 and later
Oracle Payroll - Version 12.1.3 and later
Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.
This note provides a brief overview of .

Symptoms

Problem Statement:

When attempting to change end date of the absence in the "Absence Detail(PERWSEAD.fmb)" form or using API(HR_PERSON_ABSENCE_API.UPDATE_PERSON_ABSENCE), the following error occurs.
The issue only occurs in the Norway legislation.

Error in the Absence form:

  ------------
  APP-PAY-06153: System Error Procedure
  hr_entry_api.delete_element_entry at Step 1
  ------------

Error when using API:

  ------------
  Error: ORA-20001: System Error: Procedure hr_entry_api.delete_element_entry at Step 1
  Cause: The procedure hr_entry_api.delete_element_entry has caused an error in step 1.
  Action: Please contact your system administrator quoting the procedure hr_entry_api.delete_element_entry and step 1.
  ------------

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Create the absence from 1-JAN-2015 to 3-JAN-2015 in the "Absence Detail" form.
    Responsibility: Norway HRMS Manager
    (N) People > Enter and Maintain > (B) Others > Absence
  2.  Change the assignment information(e.g. supervisor) from 4-JAN-2015 in the "Assignment" form.
    (N) People > Enter and Maintain > (B) Assignment
  3. Change the absence end date to 5-JAN-2015 and save.
  4. Error occurs.

 

Changes

 

Cause

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