WMS/MSCA PO Receipt Numbers Are Generated Out Of Sequence

(Doc ID 1982723.1)

Last updated on MARCH 20, 2018

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While receiving against Purchase Order PO using handheld device in Warehouse Management Systems WMS enabled organization, the receipt number sequence gets skipped.

Steps to reproduce the issue:

1. Login into handheld device or MSCA GUI > Inbound > Receiving > PO receipt

2. Issue exists only when user is trying to create receipt from handheld device.
Receipt number skipping by 1 number (i.e., if current receipt number is 3 then system generating next receipt number as 5 instead of 4 )
Only one user creating receipts.

3. When user is trying to receive from Core receipts form, receipt number is generated correctly, in sequence.

4. If receipt number generated in mobile is 5 and then user tries to create receipt from desktop, receipt number sequence is as below 7,8,9..
If receipt number generated in desktop is 5 and then user tries to create receipt from mobile, receipt number generation is as below 6,8,10..

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms