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19785640 Customer Item Reference Form Is Showing All The Address No Mentioning Which One Is SHIP TO (Doc ID 1982796.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 When creating the Customer Item and attached the same with Customer Address.

And in Order Entry, we are restricting to show on Customer Item specific to SHIP TO.

But the problem is that if we define two customer site (with same address), one for ship to and one for bill to, the cross reference form is showing both the address without mentioning which is used to ship to and bill to.

So users are getting confused to which address.

Requirement is to add assign the ship to address as order line is restricted to Ship_to customer items

Cause

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In this Document
Symptoms
Cause
Solution
References


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