R12:AP/IBY: WHO Columns Not Updated When PPR Is Terminated or Completed (Doc ID 1982857.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Payments - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle Payables - Version 12.1.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

After terminating a Payment Process request (PPR) batch, none of the WHO columns are getting updated to reflect the user & date.



STEPS
-----------------------
1) Create a new PPR.

2) Run the payment data collector diagnostic to check the the LAST_UPDATED_BY, LAST_UPDATE_DATE, LAST_UPDATE_LOGIN in tables:

IBY_PAY_INSTRUCTIONS_ALL
IBY_PAY_SERVICE_REQUESTS
IBY_PAYMENTS_ALL

3) Terminate the PPR.

4) Run another payment data collector diagnostic and see that the same columns show no change.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms