R12.2.4: Pay Over Earnings Is Not Allowed For This Offer

(Doc ID 1982892.1)

Last updated on JANUARY 13, 2018

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.



User has claim from one customer ( Customer A) and is attempting to associate it with a different customer ( Customer B)  as they have a  reciprocal relationship setup , but the user receives the following error:-


'Pay Over Earnings is not allowed for this offer'



1. Create Claim for Customer A

2. Attempt to associate to Customer B

3. Error occurs


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